1.1    Who we are

In Terms of Use, the terms “BOQ Finance”, “us”, “we” and “our” refer to BOQ Finance (Aust) Limited ABN 56 065 745 735 and its related entities BOQ Credit Pty Limited ABN 92 080 151 266, BOQ Funding Pty Limited ABN 35 079 936 495, BOQ Equipment Finance Limited ABN 78 008 492 582 and BOQ (NZ) Limited.


1.2    Intended use of website

The website is intended to be used by you (the User) to: (i) obtain general information on us and on our products and services; (ii) contact us to obtain further information on our products and services and to submit complaints or comments you may have about our products and services; and (iii) complete and lodge credit applications in some cases.

The User agrees that it shall not use the Website and/or the information obtained through the use of the Website for any purposes other than those contemplated by this Agreement.

BOQ Finance, without notice to the User, may stop, suspend or change any or all of the above uses of the website.


1.3    Compliance with Terms

By using the website, the User agrees to comply with all of the terms and conditions in this Website Terms of Use (Terms). The Terms may be amended at any time by posting the amended terms on the website. The amended terms shall be effective immediately upon being posted on the website. The User’s continued use of the services on the website will be deemed acceptance of the amended Terms.


1.4    Availability of website

BOQ Finance intends to make the website available 24 hours a day, seven days a week, except during maintenance periods or as otherwise provided herein. BOQ Finance will attempt to provide Users of the website reasonable advance notice of any scheduled maintenance and upgrades to the website. Such notice may be delivered by notice posted on the website, or as otherwise determined by BOQ Finance in its sole discretion. Notwithstanding the foregoing, BOQ Finance makes no representation or warranty that the Website will be available on a continuous basis or available at any particular time.


1.5    General advice only

Full details of our products, terms and conditions, interest rates, fees and charges may be obtained by contacting us.

This website contains general advice only meaning the advice has been prepared without taking account of your objectives, financial situation or needs. You should obtain and consider the relevant terms and conditions for the product before making any decision about whether to acquire or continue to hold it. You can obtain a copy of those documents by contacting us.

The information contained in this website is not an offer or inducement to enter into a legally binding contract with us, and does not form part of the terms and conditions of our products. Products described on this website are only available in Australia. If you require information on the products we offer in New Zealand, please contact our Auckland office.   



2.1    No responsibility for other websites

BOQ Finance is not responsible for the content of any other website accessed through this website. Links to other websites are provided for your convenience only and the content of those other websites is the responsibility of the website owner/s. We do not endorse the products offered by the owners of any linked websites.  


2.2    No virus free guarantee 

BOQ Finance does not guarantee that this website will be free from viruses, or that access to this website will be uninterrupted. 


2.3    Disclaimer of warranties

The User acknowledges and agrees that the website and the contents therein are provided on an "as is", "as available" basis and, to the extent permitted under applicable law, BOQ Finance does not make any, and hereby specifically disclaims any, representations, endorsements, guarantees, or warranties, express or implied, regarding the website or its contents. 


2.4    Limitation on liability

Subject to any liability implied by law and which cannot be excluded, BOQ Finance is not liable to you for any losses, damages, liabilities, claims and expenses (including legal expenses on a solicitor and client basis) arising out of or in connection with information on this website, whether in contract, negligence, statute or otherwise. Liability of BOQ Finance for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the maximum extent possible, at BOQ Finance's option, to:  

  • Resupply of the goods or services;
  • Repair of the goods or services;
  • Cost of repair or resupply of the goods or services



3.1    Our rights

The website contains copyrighted material, trademarks and other proprietary information, which may include, but is not limited to, body copy, software, photos, video, graphics, icons and overall appearance. BOQ Finance's selection, coordination, arrangement and enhancement of such content, as well as in the content original, granted or assigned to BOQ Finance is protected by Australian and applicable international copyright laws, both as individual works and as a collection and by Australian and applicable international trademark laws. 


3.2    Permitted and prohibited uses

Users may use, including download, the copyrighted material for their own personal reference only. However, a User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, publicly distribute, publicly display, reproduce, publicly perform, or in any way exploit in any format whatsoever (including, without limitation, print and electronic formats) any of the website content, in whole or in part without BOQ Finance's prior written authorisation.



4.1    Online credit/finance applications

A User may be able to submit an online application for finance through the website. Upon receipt of an online application, BOQ Finance will process the application and issue a response to the User through the website or by other electronic communication conditionally approving, requesting more information or rejecting the application. 

All conditionally approved applications will be subject to BOQ Finance's standard credit terms and conditions as well as any other conditions communicated to the User. 

4.2    Right to revoke conditional approval

BOQ Finance reserves the right to revoke any conditional approval in the event (i) the User fails to meet BOQ Finance’s credit terms and conditions as well as any other conditions communicated to the User or (ii) the BOQ Finance subsequently determines that the credit application is false or misleading. 



Users are invited to submit comments regarding BOQ Finance's products or service, including the website. Any comments, suggestions, ideas, materials, notes, drawings, concepts, or other information (Submissions), shall be deemed, and shall become and remain the property of BOQ Finance. Submissions shall not be subject to any obligation of confidence on BOQ Finance's part, and BOQ Finance shall not be liable for any use or disclosure of any Submissions. Without limiting the foregoing, the User agrees that BOQ Finance shall exclusively own and hereby assigns to BOQ Finance without compensation or further obligation all now known or hereafter existing rights to the Submissions of every kind and nature and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever. 



6.1    Information collected

Users acknowledge and agree that we may use technology called “cookies” to collect information about their use of this website and other websites accessed through this website including information on their visit to the website, when they have visited the website, the number of pages they have viewed on the website and how they navigate through the website.


6.2    Use of information collected

We shall not use cookies to collect a user’s personally identifiable information and the information collected by the use of cookies shall only be used by us to provide Users with a better and more efficient website usage experience.



If you consider we have breached any of the above Terms or if you wish to make an inquiry about any of the above Terms, Contact us.