What’s changing? {yellow-border}
Everything you need to get started {yellow-border}
Access step-by-step guidance on using pre-qualification within BOQ Finance.
Dealer and Broker User Guide
Learn how to generate a pre-qualification quote, obtain customer consent, review quote outcomes, progress customers to application, and understand key process requirements.
Frequently asked questions {yellow-border}
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Does pre-qualification affect a customer's credit score?
No, pre-qualification uses a soft credit enquiry and does not affect a customer's credit score.
Can I provide rates and repayments before an application is submitted?
Yes, pre-qualification allows you to generate personalised finance quotes, including indicative rates, repayments and loan terms before a formal application is submitted.
Do I need customer consent?
Yes, customer consent must be obtained before completing a pre-qualification enquiry. Specific requirements are outlined in the user guide.
When should I use pre-qualification?
Pre-qualification can be used early in the customer conversation to help customers understand their borrowing options before progressing to a full application.